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Return Policy
30-Day Returns
We want you to love what you buy. If you are not completely satisfied, we accept returns within 30 days of delivery for unused items in their original packaging. Items must be in resalable condition.
How to Start a Return
To initiate a return, contact us at support@eversteadgoods.com with your order number and the item(s) you would like to return. We will provide a return authorization and shipping instructions.
Refunds
Once we receive and inspect your returned item, a refund will be issued to your original payment method within 5–7 business days. Shipping charges are non-refundable unless the return is due to our error.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
Certain items are non-returnable for hygiene reasons, including items that have been used, opened, or are missing original packaging. Gift cards are also non-returnable.
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